Our Quality Policy

Quality of Goods and Services

It is the primary objective of all our divisions and employees to make sure that the goods and services that we offer in all the industries we are operating in are compatible with national and global standards and safe.

Customer Satisfaction

All our units and employees adopted the principle that the definition of customer includes both internal and external customers and that their demands and needs are to be met even by exceeding the expectations, developing and manufacturing goods based on lengthy research and offering high quality service in all the industries we are operating in.

Employee Satisfaction

We are aware that the real basis of customer satisfaction is the “employee satisfaction” and we provide a peaceful work environment for all Efesan Group employees where we support their personal and professional training.

Following The Technology

:To ensure that our goods and services are world class, we closely monitor all kinds of technological developments and we implement this approach in all of our divisions.

Keeping up with Technology

In order to keep our products and services in conformity with global standards, we follow all techonological developments and adapt this understanding into all of our units.

Training and Team Spirit

Team spirit and training is always a priority for us and we operate in unity and cooperation both in organizational and structural means.

Constant Development

Following the necessities of the new era very closely; we continue to develop ourselves by renovating the corporate structure by adapting the service mentality and the production targets to the changing conditions and new technology.

Our Environmental Policy

1. Conducting activities, which affects the environment, in accordance with the regulations and legislations in force.

Conformity with legal regulations is achieved by the active engagement of all Efesan Group employees. Changes in regulations and planning of the conformability of processes, activities, equipment and products in the future are all followed very closely. For that reason, we are conducting “Clean Production Technologies” -BAT-Best Available Techniques studies.
In addition to observing national environmental regulations and legislations, Efesan Group conforms with EU Reach Code and United Nations Global Compact and also makes necessary notifications to sıppliers for their conforming as well.

2. Preventing environmental risks with a proactive approach.

Developing preventive approaches by identifying the risks focused on productivity through a proactive approach; Efesan Group Companies take necessary precautions to prevent any environmental risk that results from their activities.

3. Efficient use of our resources.

Ferro Döküm Companies prioritise the efficient use of resources and energy. Our corporation aspires to the reasonable use of natural resources, raw materials, auxiliary materials and energy and to save natural resources and to use them in the most efficient way possible. Efesan Group Companies work hard on decreasing waste in their resources as much as possible and recycling them

4. Raising the awareness of our employees and suppliers from which we get products and services.

Our corporation is aware that environmental problems can be minimized by means of high level information and consciousness of societies. That’s why, we conduct studies to increase the environmental consciousness of our employees. Efesan Group Companies also consider their solution partners, suppliers, and customers as a part of the environment and raise environmental awareness to them too.

5. Planing for emergency situations and taking all possible precautions in terms of occupational health and safety.

In order to protect the safety of our lives and facilities in cases which may stem from dangers and potential risks; we conduct Occupational Health And Safety Management. Dangers and potential risks are predetermined and all necessary precautions are taken and any possible losses that may occur are minimized. Risk points are constantly revised in scrutiny within the context of technological developments and new investments to maintain continuity.

6. Preventing environmental pollution with the participation of all our employees, constant amelioration and improvement of Environment and Occupational Health And Safety Management and maintaining its continuity.